1. Introduction

Dear Heart Salon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our SMS notification service.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when signing up for our services or contacting us.
• Usage Information: Information about how you use our website, including browsing patterns and preferences.
• Device Information: Information about the device you use to access our website, such as IP address, browser type, and operating system.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Improving our website and services
• Communicating with you about appointments, promotions, and updates
• Responding to your inquiries and requests
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations

4. Mobile Phone Number Usage

When you provide your mobile phone number and consent to receive SMS messages from us:

• We use your mobile phone number solely to send you appointment reminders, promotional offers, and service updates that you have explicitly opted to receive.
• Message frequency varies based on your preferences and appointment schedule.
• Standard message and data rates may apply as provided in your wireless plan.
• You can opt out at any time by replying "STOP" to any message you receive from us.

5. Third-Party Sharing Policy

We do not share, sell, rent, or trade your mobile phone number or any other personal information with third parties or affiliates for their marketing or promotional purposes under any circumstances.

We may share your information in the following limited circumstances:

• With service providers who help us operate our business and website, subject to confidentiality agreements
• To comply with legal obligations, such as responding to lawful requests from public authorities
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, such as a merger or acquisition

6. User Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving promotional communications from us at any time.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dear Heart Salon
12001 NE 12th St #46
Bellevue, WA 98005
Email: info@dearheartsalon.com
Phone: (425) 675-0688